Shipping charges of products on Banarasee will be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product.
VAT & IMPORT DUTIES:
The Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. banarasee.in does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.
Courier handling charges are borne directly by the customer and are to be paid at the time of delivery to our courier partner or as advised by our courier partner.
PLEASE NOTE: THESE CHARGES ARE UNGOVERNABLE AND THEY DIFFER FROM COUNTRY TO COUNTRY ACCORDING TO THE LOCAL RULES & REGULATIONS.
Shipping days will be as specified on product page
These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.
All orders dispatched by banarasee.in are fully insured at no extra cost to the customers.
Once the order has been handed to the courier agency, banarasee.in will email you the tracking code, you can track the product on the website and monitor and check the status of your order.
The tracking code may take up to 24 business hours to be activated on the tracking website.
banarasee.in does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
banarasee.in will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
DELIVERY OF MULTIPLE PRODUCTS:
In case you purchase multiple products in one order, all products will be dispatched together. Unless, you have opted for customisation, in which case, the order will be dispatched only once the customisation is done.
DELAY IN DELIVERY:
If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance,Banarasee shall not refund, return, replace or exchange any order.
In case the delay in shipping is caused due to unavailability of stock Banarasee shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.
All products shall be shipped from India.
Billing Address refers to the address where a customer receives credit card bills.
Shipping address refers to the address where the order has to be delivered.
CASH ON DELIVERY (COD):
- Please enter your pin code on the checkout page to check if COD is available in your region.
- On dispatch of the order through COD option, the tracking details and the name of the courier partner will be sent to you for easy tracking and navigation.
- The order amount has to be paid in full to the delivery person before receiving the package and signing of the delivery sheet. The package can be opened only after the payment is made.
- Please do not accept any order if seal is broken/unsealed at the time of delivery; such orders will not be accepted if returned.